Terms-Conditions-Warranties

The XpresScreen Price List includes stock numbers, product descriptions, and prices. Please use this information when placing orders with XpresScreen. The XpresScreen Offices are open from 8:30 AM until 5:30 PM (EST) Place all orders with XpresScreen, 930 Burke Street, Suite A, Winston-Salem, NC 27101 Fax 336-722-2575 1 -800-59 7-9 530 336-722-2500 Our website is www.xpresscreen.com

Terms /Conditions / Warranties

All products are guaranteed to be free of defects in material and workmanship at the time of shipment. If damage occurs during shipping, notify the carrier immediately. If defective merchandise is found, call 1 -800-597-9530 within 5 days of receiving the shipment for a return authorization number.

WARRANTIES:
All XpresScreen equipment comes with a One-Year Limited Warranty on parts and labor. All warranties begin from the date of original purchase of the equipment and cover only the original pieces of equipment. Any replacements of equipment during the warranty period will not initiate a new warranty. All warranties are in effect only when equipment is used under normal working conditions. XpresScreen will pay regular freight charges one way for any repairs or replacements for equipment covered solely by XpresScreen warranties. Use of outside repair, if other than original manufacturer, must be authorized by XpresScreen to be covered by the warranty. All warranties cover only the original purchaser of the equipment, unless otherwise approved by XpresScreen.

POST-WARRANTY POLICIES:
If equipment is post-warranty and sent to XpresScreen for repair, the following fees apply: LABOR will be charged at a rate of $75.00 per hour. PARTS will be charged per quote. FREIGHT, both ways, will be at the customer’s expense.

All product orders are shipped UPS.
All orders are subject to a Shipping Charge determined by weight and destination.

Description of Service Price
UPS C.O.D. $10.50 or current rate
(within the United States ONLY!)

TERMS AND CONDITIONS
1. XpresScreen will make every effort to ship your order within 24 hours. Backordered merchandise will be shipped as soon as possible.
2. Prices are subject to change without prior notice, and are those in effect at the time of shipment.
3. XpresScreen is NOT responsible for freight charges on equipment orders or supply orders.
4. There is a $35.00 service charge on all returned checks, and a 20% restocking fee on all orders returned or refused at destination for any reason.
5. All returns MUST have an RMA# from XpresScreen or we will refuse return and NO credit permitted.
6. If you find defective merchandise in any shipment, call XpresScreen @ 1-800-597-9530 within 5 days for exchange or return, if we are not informed within that period no exchange or credit will be refunded.